Background / since 2010
I've run my own businesses.
- 2010Selling online. My first business. I learned what makes people buy, and what makes them leave.
- NextIn-person home services. In customers' homes all day, then calls, scheduling and billing at night.
- ThenContracting. Crews, permits and remodels.
- Highs and lowsGood years and hard ones. I know what it's like to do everything yourself.
- NowHelping other owners. Getting back the customers and the hours that slip through the cracks.
What I do / one thing at a time
Keep the customers you already have.
Reach the ones who got away
We go through the calls, texts and emails that never got an answer, and reach back out. It's usually the fastest money in the business.
Answer people fast
Texts, calls and booking requests get a quick, friendly reply, even when you're on a job.
Start small
We fix one thing first, so you see it working before you spend more.
One flat price, agreed before we start. Nothing goes out to your customers without your OK.
Off the clock / garden and workshop
Still working with my hands.
I grow food in my backyard here in Portland and build things in my shop.
Say hi / same-day replies
Tell me what's going on.
Text or email what you do and where customers slip through. You'll hear back the same day.
More from me: The two-week trial YouTube Garden on TikTok Me on TikTok